CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help!

Call us at 703-801-9256 or send us an email at info@lontanodesign.com

FAQ

 
RETURNS
 

Lontano accepts returns for full refunds if item is purchased at full price, and returned in original condition and packaging within 30 days from the delivery date. The returned item must have the original receipt or a copy if there is a partial return.

 

 

SHOP IN PERSON
 

:  The Lontano collection held in the Washington DC Metropolitan area can be visited in person.  Please contact us for an appointment.

 

 

 

TRACK AN ORDER

Please provide your order number, email, or phone number to track your order

PAYMENT
 

You can pay for your purchases with a credit or charge card: MasterCard®, Visa®, American Express®.  Payment via Paypal® is accepted.

 

 

 

DELIVERY
 

Enjoy complimentary ground shipping on all orders.  Any preferred and expedited delivery can be offered at the customer’s charge.   Typically, 2 days service will cost $25.00, Standard Overnight service will cost $30.00 and Priority Overnight service will cost $40.00.  Out of Delivery Area surcharges may apply to overseas’ shipments.  

 

 

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